Contact Readaeer
Write to us like you would leave a note on the shelf: short, specific, and with the product name on it.
What you can write about
- SizingWill the 10mm mat fit my hallway? Which loom makes a child's hat?
- Which oneMetal, bamboo or free-angle stand? Tube set or loop bands?
- CareCleaning a mat, storing bands, dusting a resin skull.
- GiftingIdeas under a budget, or a set that makes sense together.
- PartsA missing clip, a spare anchor, a pedal that came loose.
- This websiteA broken link, a wrong price, a page that is hard to use.
ToReadaeer notes desk
Email[email protected]
Street1418 N Halsted St, Suite 2R
CityChicago, IL 60642
Placed an order? Delivery, payment, refunds and warranty claims are handled by the store where you checked out; your order confirmation links straight to it. We are happy to help you describe a problem before you send it there.
When we read the tray
| Monday to Friday | Notes read and answered, usually the same or next working day |
|---|---|
| Saturday and Sunday | Notes wait in the tray and are first in line on Monday |
| US public holidays | Replies resume on the next working day |